Your advice and support has been invaluable throughout this crisis period. I really appreciate it.
Here at Accounting and Beyond, we believe in developing long term, ‘trusted partnerships’ with you, our clients, to help you and your business succeed.
We are committed to delivering this through a world class client service which is detailed here, in our client charter:
- We will work with you to understand your business to ensure we can go beyond the numbers and support your business to grow;
- We will be open, honest and transparent with all we do keeping you informed throughout our journey together and ensuring deadlines are met;
- We will offer advice in plain English, no jargon;
- We will be available to you during our working hours and promise to respond promptly to any communications received by 4pm the same day;
- We will provide you with a consistent, professional, personal experience with whomever you deal with;
- We will agree a transparent pricing structure that reflects the value of our work provided;
- We will always hold ourselves accountable to the highest standards of honesty and integrity; and
- We will ensure that we always strive to improve and make your experience, as a client, better.
