Privacy Policy
Below you will find our standard terms and conditions of business. These may be updated from time-to-time.
Privacy Policy
August 2025
We respect your privacy. This policy explains how Accounting and Beyond Limited collects, uses, stores, and protects your personal data. It also explains your rights and how you can exercise them.
Who We Are
Accounting and Beyond Limited
Brightfield Business Hub, Bakewell Road, Orton Southgate, Peterborough, PE2 6XU, United Kingdom
Email: [email protected]
We are the Data Controller for the personal data we process.
If you have any questions about this policy or how we use your information, you can contact us using the details above.
Data We Collect
We may collect and process:
Identity & Contact Data: First name, last name, job title, company name, address, email address, phone number
Business Information: Company size, sector, and relevant service needs
Website Usage Data: IP address, browser type, operating system, pages visited, time spent, clicks (collected via cookies and analytics tools)
Marketing Preferences: Your choices for receiving marketing from us
Technical Data: Device type, operating system, browser settings
Communications: Any messages or correspondence you send us via email, phone, or forms
We do not intentionally collect personal data from individuals under the age of 16. Our services are directed to adults and businesses.
How We Collect Your Data
We collect your data from various sources including as follows:
Directly from you (via contact forms, newsletter sign-up, phone calls, contracts)
Automatically when you use our website (via cookies and tracking tools)
From publicly available sources (e.g., Companies House, LinkedIn)
How and Why We Use Your Data
| Purpose | Data Used | Lawful Basis | Retention |
|---|---|---|---|
| Responding to enquiries | Identity & Contact Data | Legitimate interest (respond to requests) | 12 months |
| Providing services | Identity, Contact, Business Information | Contract performance | 6 years post-contract |
| Marketing communications | Identity & Contact Data, Marketing Preferences | Consent | Until withdrawn |
| Improving our website | Usage & Technical Data | Legitimate interest (site optimisation) | 26 months |
| Legal compliance | Any relevant data | Legal obligation | As required by law |
Cookies & Tracking
We use cookies to:
Make our website work (necessary cookies)
Measure website performance (statistical cookies — may be used without consent under DUAA 2025)
Deliver personalised advertising (marketing cookies — require consent)
You can change or withdraw your cookie preferences anytime via our cookie banner or browser settings.
For more detail, see our Cookie Policy.
Automated Decision-Making (ADM)
We do not make decisions that have legal or significant effects solely by automated means.
Where profiling is used for marketing segmentation, it does not produce legal or significant effects and you may object at any time.
Sharing Your Data
We may share your personal data with:
IT and cloud service providers
Marketing and analytics platforms
Professional advisers (legal, tax, accounting)
Regulators or law enforcement, if legally required
Where we transfer data outside the UK, we use appropriate safeguards such as:
The UK–US Data Bridge (where applicable)
Standard Contractual Clauses (SCCs)
Binding Corporate Rules (BCRs)
Data Retention
We keep personal data only as long as necessary for the purposes collected or to meet legal requirements. See the table in section 4 for specific periods. After these periods, data is securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of your data
Request deletion of your data
Object to or restrict processing
Withdraw consent (where processing is based on consent)
Data portability (transfer to another provider)
Lodge a complaint with the ICO
ICO Contact Details:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
www.ico.org.uk | 0303 123 1113
How to Make a Complaint to Us
If you’re unhappy with how we’ve handled your data:
Email us at [email protected] with the subject “Privacy Complaint”
We’ll acknowledge your complaint within 5 working days and aim to resolve it within 30 days
If you’re not satisfied, you can contact the ICO (see above)
Changes to This Policy
We may update this policy to reflect changes in the law or our practices. The latest version will always be available on our website. Where changes significantly affect your rights, we’ll notify you directly where possible.